Privacy Policy

Audax Athletic (Business Name: CrossFit Audax)

Last Updated: 23 April 2026

1. Introduction

At CrossFit Audax ("we", "us", or "our"), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you:

We handle your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Personal Information We Collect

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Emergency contact details

  • Health or fitness-related information

  • Payment or billing information

  • Membership details

  • Communication preferences

  • IP address and browsing data (via cookies and analytics tools)

You may provide this information when you:

  • Submit a contact form

  • Book a free trial

  • Sign up for membership

  • Contact us via email, phone, or social media

  • Subscribe to updates or newsletters

3. How We Collect Your Information

We collect personal information in the following ways:

Directly from You

When you:

  • Fill out forms on our website

  • Register for classes or programs

  • Contact us by phone or email

  • Visit our facility

Automatically Through Technology

When you visit our website, we may collect:

  • Device information

  • Website usage data

  • IP address

  • Cookies and tracking data

This helps us improve our website and user experience.

4. Why We Collect Your Information

We collect personal information to:

  • Provide gym memberships and services

  • Schedule classes and bookings

  • Communicate with you

  • Respond to enquiries

  • Send appointment reminders

  • Improve our website and services

  • Process payments

  • Maintain safety and program suitability

  • Send marketing communications (only if you opt in)

  • Comply with legal obligations

5. Marketing Communications

We may send you promotional messages about:

  • Gym programs

  • Offers

  • Events

  • Updates

You can opt out at any time by:

  • Clicking "unsubscribe" in emails

  • Contacting us directly

We will never send marketing messages without your consent.

6. Disclosure of Personal Information

We may share your personal information with trusted third parties when necessary, including:

  • Payment processors

  • Website hosting providers

  • Booking or membership software providers

  • IT and technical support providers

  • Marketing platforms

  • Legal or regulatory authorities (when required by law)

We do not sell your personal information.

7. Cookies and Website Tracking

Our website may use cookies and tracking technologies to:

  • Improve website performance

  • Analyse visitor behaviour

  • Provide relevant content

  • Support security features (such as spam protection)

You can disable cookies through your browser settings.

8. Storage and Security of Your Information

We take reasonable steps to protect your personal information from:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure

  • Alteration

Your information is stored securely using industry-standard systems and safeguards.

However, no method of internet transmission is completely secure.

9. Accessing or Correcting Your Information

You have the right to:

  • Access your personal information

  • Request corrections

  • Update your details

To request access or corrections, contact us using the details below.

We will respond within a reasonable timeframe.

10. Retention of Personal Information

We retain your personal information only for as long as necessary to:

  • Provide services

  • Maintain membership records

  • Meet legal obligations

After this period, your information will be securely deleted or anonymised.

11. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party websites.

We encourage you to read their privacy policies.

12. Children's Privacy

If we collect personal information relating to children (for example, Kids & Teens programs), it will only be collected:

  • With the consent of a parent or legal guardian

  • For legitimate program or safety purposes

Parents or guardians may request access to their child’s information at any time.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised Last Updated date.

We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

CrossFit Audax
3/29 Spitfire Place
Rutherford NSW 2320

📧 Email: info@crossfitaudax.com
📞 Phone: 0409 443 656